DUTIES AND RESPONSIBILITIES
• Confirm the validity of the borrower details available on the loan documents against borrower information available in the loan servicing system and prepare a payoff quote based on the information available
• Board loans to the system or of record in accordance with all deal and loan documents
• Review restructure documents and checklist(s) and ensure that all modified loan terms are complete, accurate and consistent with servicing policies
• Spread Office, Retail, Hospitality, Multifamily and other commercial property financial statements
• Ensure the system of record reconciles to the outstanding indebtedness for all loan types
• Demonstrate in depth understanding of the system of record to include but not limited to; capitalizations, deferments, waivers, payments in kind, consolidations, rate changes, default date/rate changes, due date changes, and expense reallocations
• Reconcile clearing and custodial bank account activity where necessary
• Display a strong sense of urgency regarding clearing applicable unapplied amounts from loan level suspense
• Work closely with Asset Managers, Bankruptcy department, and Billing to research and resolve any discrepancies with the loan documents or system of record
• Send clear and concise communications to all stakeholders detailing the nature of all changes in loan terms, and cash application
• Ensure applicable documents are uploaded to the system of record as necessary
• Resolve complex loan issues, ensuring the system of record reflects the loan terms per the applicable loan documents
• Promptly comply with all audit requests related to the reconciliation of the system of record to the applicable loan documents
• Process incoming invoices for prompt approval and payment
• Process non transfer request for a timely review and response
EDUCATION AND SKILLS
• Bachelor’s Degree (Finance or Accounting Preferred) or equivalent work experience
• Strong understanding of commercial loan documents, varying loan terms, and amortization schedules preferred
• Strong attention to detail
• Strong analytical and problem solving skills
• Must be able to work within a diverse team and drive positive outcomes
• Commitment to professional and personal excellence/achievement
• Good written and oral communication skills
• Excellent PC skills, with an emphasis in MS Excel
• Mortgage servicing industry and/or financial industry experience preferred
• Experience with commercial loan documentation preferred
• Experience working with complex loans preferred